Tuesday, June 1, 2010

NetworkNews 24 (NN24) Recruit for Customer Care

tworkNews24 (NN24) Limited Careers, Jobs, vacancies and recruitment in Nigeria for May 2010: NetworkNews24 (NN24) Limited is a new generation Nigerian media company that aims to bring high quality television news content to Nigerians and the world. NewtorkNews24 currently has jobs in Nigeria and they are recruiting for Customer Care
Department: Marketing
Location: Ikeja Lagos, Nigeria
Job title: Customer Care
Position Overview: This position will ensure that the organisation satisfies its customers’ needs. He/she may work at various levels, from head office to the front end of the business. The incumbent will be required to charter for the company’s response to client needs, by understanding and serving their requirements. Responsibilities
  • must be able to delight customers, above and beyond the call of duty
  • must have intimate knowledge of the customers’ needs
  • must have empathy for the customers situation
  • should be able to communicate clearly, both written and in speech
  • talks in a way the customer can understand
  • have a “thick skin” and is able to handle complaints, even when handling unpleasant customers
  • works accurate and with eye for detail communicating courteously with customers by telephone, email, letter and face to face;
  • handles in the best interest of both customer and company
  • should be able to use automated information systems to analyse the customers situation
  • is able to suggest improvements to the various communications by the company (eg. website, FAQ, etc)
  • build a long-term relationship with the customer
  • take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process.
  • ensure that both an appropriate and adequate investigation takes place in all cases. This includes the recording of all communications between the various parties and all information taken into consideration.
  • approach all matters in a non biased and professional manner.
  • carry out relevant research as required and requested by Customer
  • prepare daily, weekly, monthly statistical reports as appropriate.
  • due to the strong inter-relationships across divisions, keep all relevant parties informed of assigned work programmes as much as possible.
Key Competencies
  • interpersonal skills
  • communication skills – verbal and written
  • listening skills
  • problem analysis and problem-solving
  • attention to detail and accuracy
  • data collection and ordering
  • customer service orientation
  • adaptability
  • initiative
  • stress tolerance

Educational Requirements:
  • B.Sc, HND or its equivalent (general education degree) MBA will be an added advantage
  • knowledge of customer service principles and practices
  • knowledge of relevant computer applications
  • knowledge of administrative procedures
  • numeric, oral and written language applications
  • product knowledge
Salary: Package to be presented and negotiated (negotiable).
Benefits:
  • Benefits: Medical health coverage for family (plus 4 children ONLY).
  • 20 days official vacation.
  • Pension scheme.
  • Medical Allowance.
  • Year End Bonus (driven by performance).
Click here to apply for this position

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Access Bank NNetwork News 24 Careers for News Anchor/Presenter

NetworkNews24 (NN24) Limited Careers, Jobs, vacancies and recruitment in Nigeria for May 2010: NetworkNews24 (NN24) Limited is a new generation Nigerian media company that aims to bring high quality television news content to Nigerians and the world. NewtorkNews24 currently has jobs in Nigeria and they are recruiting for News anchor/presenter
Department: News and Broadcast Operations
Location: Ikeja Lagos, Nigeria
Job title:  News anchor/presenter
Position Overview: The news anchor/presenter is the face of NN24.  He or she personifies NN24 to our viewers.  Therefore, this individual needs special qualities:
  • The news anchor/presenter must be one of the very best journalists at the channel. He or she must be a terrific reporter with proper professional experience.  To be placed in the leadership and authority position of anchor/presenter means this individual must lead by example in the newsroom as well as on the air.  He or she must take an active role in the quality and competitiveness of our journalism and execution of our journalism on the air every day.  This person must lead by example.
  • This individual’s on-air skills with prompter or without, must be professional and show his or her superior professionalism.  This is NOT a job for beginners.  This individual must be able to handle “breaking news” situations with relative ease and skill.
  • This individual must take an active role in his or own news copy as a final check in its accuracy and readability on the air.
  • Given the level and depth of experience in his or her background,  this individual must give active suggestions regarding story selection and treatment. This individual should offer regular story ideas and to the extent possible considering presenter duties, he or she should also report stories whenever possible, particularly special reports, documentaries and other,high-profile work.
  • This person’s personal appearance must be top-notch and must personify the smart appearance we demand from a news anchor/presenter.  The word  “professional” must describe this individual.
  • He or she must also provide an excellent example in his professional and personal ethics.
Work Experience Requirements:
This individual should have at least 3 years experience as a news presenter.  He or she
should have at least 5 years experience as a television journalist or equivalent experience in
radio news or print journalism, either newspaper or magazine. Experience in on-line journalism will be extremely helpful.
Educational Requirements: B.S.C and a higher national diploma are mandatory.  Post graduate work in journalism or related areas is highly desirable.  Any other special course work or professional work is also desirable.
Salary: Package to be presented and negotiated (negotiable).
Benefits:
  • Benefits: Medical health coverage for family  (plus 4 children ONLY).
  • 20 days official vacation.
  • Pension scheme.
  • Medical Allowance.
  • Year End Bonus (driven by performance).
Click here to apply for this position online
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Network News 24 (NN24) Job for News Editor

NetworkNews24 (NN24) Limited Careers, Jobs, vacancies and recruitment in Nigeria for May 2010: NetworkNews24 (NN24) Limited is a new generation Nigerian media company that aims to bring high quality television news content to Nigerians and the world. NewtorkNews24 currently has jobs in Nigeria and they are recruiting for News Editor
Department: News and Broadcast Operations
Location: Ikeja Lagos, Nigeria
Job title:  News Editor
Position Overview: This position holder is an important to the News production and is responsible for the technical quality of the news. The Editor, with the guidance of a director, edits news until it meets with the director’s approval. The director tells the news editor how to arrange the segments the bulletins, what footage to cut, and where to insert adverts, sound, or visual effects. The Editor uses nonlinear digital editing systems to edit scripts. When the script is complete, the news editor will create an edit decision list, which is an outline of each segment in the news as well as its length. Responsibilities
  • The News Editor is the person of the hour.  He or she is the direct supervisor of the assignment desk and the producers.  Staffers in these positions each report to the News Editor.
  • The News Editor supervises the copy editor who brings any potential problems with scripts to the News Editor for resolution.
  • The News Editor works closely with the assignment desk to keep story meetings on target and timely.
  • The News Editor works closely with the program producers and supervises news program rundowns.
  • The News Editor works closely with the graphic artists to maintain consistency from program to program, day to day.
  • The News Editor works with the Director of News to implement the strategic goals of the news department as designated by the Director of News.
  • The News Editor is aware of budget lines that apply to news and works to maintain daily control of these lines.  When news coverage dictates budget lines will exceed budgeted amounts, the News Editor informs the Director Of News of developments.
  • The News Editor works to maintain the editorial integrity and policies of the news department.
  • The News Editor works to supervise special reports, such as multi-part, special stories for the daily bulletins.  He/she also supervises special event coverage that pre-empts regular news programming.
Work Experience Requirements:

This individual should have at least 3 years experience as a news presenter.  He or she
should have at least 5 years experience as a television journalist or equivalent experience in
radio news or print journalism, either newspaper or magazine. Experience in on-line journalism will be extremely helpful.
Educational Requirements: B.S.C and a higher national diploma are mandatory.  Post graduate work in journalism or related areas is highly desirable.  Any other special course work or professional work is also desirable.
Salary: Package to be presented and negotiated (negotiable).
Benefits:
  • Benefits: Medical health coverage for family  (plus 4 children ONLY).
  • 20 days official vacation.
  • Pension scheme.
  • Medical Allowance.
  • Year End Bonus (driven by performance).
Click here to apply for this position online
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Network News 24 (NN24) Recruit for News Reporter

NetworkNews24 (NN24) Limited Careers, Jobs, vacancies and recruitment in Nigeria for May 2010: NetworkNews24 (NN24) Limited is a new generation Nigerian media company that aims to bring high quality television news content to Nigerians and the world. NewtorkNews24 currently has jobs in Nigeria and they are recruiting for Reporter
Click here to apply for this position
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Network News 24 Limited Vacancy for Public Relations Officer(PRO)

Position Overview: Public relations, as the name suggests, is all about managing an organization’s reputation with the public in general and clients in particular. At the helm of managing a company’s public image, the public relations officer, who oversees the efforts of his/her team in maintaining a favorable image of the company in the world of business. With his/her expertise, a public relations officer, creates a strong corporate image for the company, which would get other corporate players, interested in entering into business with it NN24. Responsibilities
• Contribute to the development of a public relations strategy as part of the corporate planning process
• Create an annual public relations plan that identifies key stories and themes, includes a release   schedule and identifies key stakeholders to work with during the year
• Implement, manage and review the public relations plan annually
• Prepare and issue press releases in accordance with the public relations plan and as required
• Actively pursue new public relations’ opportunities on an ongoing basis
• Manage all day to day public relations activity including liaison with partners and stakeholders as required
• Be the company’s principal point of contact for all media enquiries
• Be the company’s principal media spokesperson
• Maintain and develop a media contacts database
• Devise, organise, manage and develop a media photo library
• Manage the press cuttings service; distribute quarterly summaries to other departments and maintain an archive of hard copies
• Ensure that all relevant website pages are reviewed, refreshed and updated in a timely manner, including the Press Desk and all media-related content
• Manage, and provide support for, all media activity at the company, including media accreditation and provision of media support and services for public events
• Prepare and publish HR LIVE Newsletter and other internal communications as required
• Be the principal point of contact with the NN24 Corporate public relations’ team
• Represent NN24 at exhibitions and other off-site events as required
•Provide a written monthly update on the company’s public relations’ activities and coverage for Heads of Department and the Director
•Manage the Public Relations budget: prepare annual spending plans, ensure expenditure is committed and approved within NN24’s budget, prepare quarterly out-turn summaries for the Director, Marketing prepare monthly expenditure summaries for the Director
•Work closely with the Business & Strategy Manager to ensure the pro-active development of marketing activities in support of the commercial strategy
•Work closely with the Marketing Manager to ensure the pro-active development of marketing activities in support of the public relations strategy
•Support the Director, Marketing in the development and implementation of sponsorship programmes
•Undertake any other related or special tasks applicable to the post as required by the Director, Marketing
Click Here To Apply

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