Showing posts with label zain nigeria. Show all posts
Showing posts with label zain nigeria. Show all posts

Sunday, May 30, 2010

Zain Urgent vacancy for Manager: Business to Business

Zain Nigeria a leading telecom Service Provider in Nigeria is recruiting for Manager: Business to Business
ZAIN1471 – Manager: Business to Business
Location: Nigeria – Lagos
Basic Purpose:
- The incumbent will be responsible for driving strong business performance through;
- Building and sustaining corporate level relationships,
- Ensuring all accounts are managed profitably,
- Providing strategic guidance for team members
- Increasing Zain’s strategic value for Business to Business
Main Duties & Responsibilities:
- Develop the division’s overall sales strategy and drive execution through rigorous reviews and disciplined application.
- Effectively lead the team to ensure coordinated, efficient, account management, and accountability for achieving business results.
- Actively engage all internal stakeholders to ensure required Quality of Service is maintained and adherence to all SLAs.
- Conduct periodic customer satisfaction surveys to ensure customer satisfaction and a resultant increase in revenues for Zain.
- Actively seeks breakthrough and new opportunities by shaping demand, leading client discussions, and offering insightful approaches to solving client business challenges.
Competencies & Qualifications:
- A good Bachelor’s degree.
- An MBA will be an advantage.
- Minimum of 8 years sales experience, with at least 5 spent leading a sales team.
- Thorough understanding of IT and telecoms infrastructure and applications.
- Proven ability to build relationships and effectively sell to senior executives.
- Strong prospecting, presentation, oral and written interpersonal ability
- Strong employee management and team leadership skills.
- A strong background in developing new sales opportunities within a “green” field territory as well as maintaining longer term account management.
Application Closing Date: 3rd June 2010
Apply Online to Zain Nigeria
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Zain Nigeria Vacancies: Key Account Manager (2 Positions)

Zain Nigeria a leading telecom Service Provider in Nigeria is recruiting for Key Account Manager
ZAIN1472 – Key Account Manager: Business to Business (x 2)
Location: Nigeria – Lagos
Basic Purpose:
The incumbent will be responsible for rolling out Business to Business solutions to clients by;
- Building a database of prospective clients
- Establishing contacts with relevant client representatives
- Identifying, and delivering new solution opportunities that result in substantial growth in Zain’s share and revenues of Enterprise Solutions subsector
Main Duties & Responsibilities:
- Understanding of the client’s industry and business needs and ability to deliver cutting edge bespoke solutions
- Development and execution of a detailed Sales Plan highlighting transactional and strategic initiatives
- Drive to meet and exceed set targets
- Conduct periodic customer satisfaction surveys to ensure customer satisfaction
- Constantly liaising with internal stakeholders to ensure quality of service and adherence to set SLAs utilizing feedback from clients
Competencies & Qualifications:
- University or relevant Degree
- Experience in Enterprise Solutions Sales
- 4 – 6 years account management experience
- Must possess deep knowledge of Telecommunications industry and services available
- Must keep abreast of trends and lead discussions with clients on strategic directions
- Must possess excellent negotiations skills and must be result oriented
- Strong prospecting, presentation, communication and writing skills.
Application Closing Date: 3rd June 2010
Apply Online to Zain Nigeria
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Tuesday, May 18, 2010

Zain Nigeria Vacancies: Team Lead: Performance & Demand Management

Zain Nigeria, one of the leading telecom services providers in Nigeria is recruiting for
ZAIN1426 – Team Lead: Performance & Demand Management Business Unit: Zain Nigeria
Division: Information Technology
Location: Nigeria – Lagos
Basic Purpose:
Management of IT services
Main Duties & Responsibilities:
- Assurance of functional quality of solutions in accordance to requirements and expectations
- Definition of service performance management framework (KPIs, Balanced Scorecard, benchmark analysis)
- Overall reporting regarding service quality and performance improvement
- Definition of IT services and service levels offered / provided to the organization
- Management of the service catalogue
- Monitoring and management of service levels with regard to capacity, quality, availability and resources
- Customer Advocacy
- Demand/Capacity Management
Qualification & Competencies:
Qualifications:
Degree in Computer Science, engineering or related field is required MBA will be advantage
ITIL Managers Version 2 and V3 foundation certification
Work Experience:
- Minimum of 10 years working experience in IT. At least 5 years in managerial role in a blue chip company
- At least 4 years experience in IT service management using the ITIL standard
- At least 3 years working experience in a Telecoms company
- Interpersonal skills
- Good working knowledge of :
o Balance Scorecard
o OpenView/I2MP or similar tool
Key Departmental Responsibilties:
- Customer Advocacy
- Operational demand management
- Service/Operational level management
- Service Catalogue Management
- IT Service Quality
- Service Improvement programmes
- IT performance reporting (SLAs/KPIs)
Application Closing Date: 23rd May 2010
CLICK HERE TO APPLY
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