Monday, June 21, 2010

Accounting Jobs: Key Account Manager

SERVETEK Engineering Nigeria Limited is an indigenous Engineering firm incorporated in 1996. Over the years, SERVETEK Limited has built a crop of technically competent workforce by ensuring that it engages only experienced and registered engineers and technicians with proven track-records in their various areas of specialization to carry out their assigned projects in line with the overall company view of proficiency and excellence while being mindful of safety. SERVETEK Engineering Nigeria Limited has vacany for Key Account Manager
KEY ACCOUNT MANAGER
POSITION: Key Account Manager
AGE: 30 – 40 years
Successful candidate would be responsible for:
  1. Responsible to manage the account of clients as allocated by Senior/top management.
  2. Devise a road map to develop the account in view of attaining synergy in operation for both parties.
  3. Monitoring the overall account development plan for the concerned clients and ensuring that all information is updated.
  4. Responsible for all communication with the clients at all levels focused towards building long term relationship and providing a delighting service.
  5. Responsible to recommend all budgets pertaining to projects as devised by project managers after carrying out an overall cross-verification and vetting. 
  6.  Responsible to build the overall work plan for projects in view of managing the cost, quality and timely delivery parameters related to an account.
  7. Selecting and recommending both in-house and contractual teams responsible to carry out allocated projects objectively.
  8. Act as a company representative with allocated clients and ensure that the team deliverables exceeds the expectations of clients.
  9. Devised an appropriate performance appraisal scheme for teams focused towards ensuring effective and efficient deliverables.
  10. Support and monitor project managers in devising processes, procedures and work instruction related to a project.
  11. Ensuring the setting up of a Total Quality Management system in view of managing quality in a cost effective and efficient.
  12. Acting as a brand ambassador for Servetek vis-à-vis the client.
  13. Motivating teams in view of achieving the set targets and company objectives.
  14. Ensuring that all team members live the core values of Servetek and display such qualities in the market.
  15. Devising appropriate reporting techniques to higher management focused towards set objectives, budget control and effective delivery to customers.
  16. Managing all company asset and human resources falling under the Key Account Manager responsibility.
  17. Carrying out any cognate duties as assigned by higher management.   
Reporting Relationships: Chief Operating Officer

Person Specification:

The successful candidate should be a mature person, honest, display high sense of responsibility, possesses eyes for details, confident, proactive, a goal getter, have team spirit, good interpersonal skills, assertive, professional approach, ability to work under pressure .

Minimum Qualification / Experience Required:

  1. B.Eng./HND in any Engineering course with bias for Civil/Electrical Engineering.
  2. Minimum of 4 years relevant experience with bias for the telecommunication sector.
  3. Minimum of 2 years working experience in  management position within the telecoms sector
  4. A good knowledge and experience in Client Account Management.
  5. M.Sc Project Management will be an added advantage.

Skills & Competencies Required

  • Client management skills
  • Good knowledge of telecommunication industry.
  • Good understanding of the telecoms
  • Possess strong Negotiation/influencing skills
  • High level of computer literacy.
  • Data compilation and management skills.
  • Excellent interpersonal skills.
  • Strong communication skills.
  • Excellent management skills.
  • Ability to work under pressure.
  • Project Management skills.
  • Analytical skills.
  • Presentation skills.
  • Strong leadership skills.
  • Strategy development/implementation skills
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